You can issue a refund and/or cancellation to your guest through your HomeAway/VRBO dashboard. For more information, please click here.
Articles in this section
- Will I be charged for issuing a refund?
- How do I set up automatic refund of the damage deposit within my HomeAway/VRBO dashboard?
- Does HomeAway Payments automatically issue refunds to travellers?
- How do I issue a refund to a traveller after I have received the payment for the reservation into my bank account?
- How do I issue a refund to a guest when payment has not yet been received into my bank account?
- I received a failed refund notification. What are the next steps?
- What is purpose of the Direct Debit Mandate?