When a homeowner issues a refund to your payment card, you should receive an automated email confirming the date that the refund has been issued. Once this email has been sent, the funds should appear on your payment card by the 7th business day.
If you have received an email confirmation regarding your refund date but have not received funds back to your account after 7 business days, please contact HolidayRentPayment:
Phone: +44 (0) 203 514 3841 (Monday - Sunday, 24 hrs)
Submit a request by clicking here.